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1. General provisions
1.1. These Datamoll Terms of Sale and Use (the “Terms”) govern use of datamoll.com, user accounts, official bots, application programming interfaces and other official Datamoll services (together, the “Platform”), and the purchase of digital Products.
1.2. The Platform operator is the seller of the Products and the contracting party with the Buyer (the “Operator” or “Datamoll”). The Operator may engage suppliers and technical contractors to create, source and deliver Products, but this does not by itself create a separate contract between the Buyer and such supplier.
1.3. The Terms apply to individuals aged 18 or older with legal capacity, and to legal entities and entrepreneurs acting through authorised representatives.
1.4. Where the User is a consumer, the Terms do not restrict rights that cannot be waived under applicable law. Mandatory law prevails in case of conflict.
1.5. The Datamoll legal set consists of three documents:
- these Terms of Sale and Use;
- the Refund, Warranty and Product Verification Policy;
- the Privacy Policy.
1.6. Product-specific terms shown on the Product page before purchase supplement these documents. Current API documentation is technical documentation, not a separate legal document.
1.7. Datamoll does not provide registration, Balance funding, sales, Product delivery or other paid services to persons located or permanently resident in the Russian Federation or Ukraine, or where a payment instrument issued by a financial institution in either country is used. The restriction is not based on citizenship alone. Circumvention through a VPN, proxy, third-party payment details or false information is prohibited.
2. Definitions
- 2.1. User
- a person using the Platform.
- 2.2. Buyer
- a User placing an Order for themselves or a represented person.
- 2.3. API Partner
- a User with an active Datamoll API key.
- 2.4. Product
- a digital account, access right, key, code, file, subscription or other digital object described on its Product page.
- 2.5. Product Page
- a web or API representation showing description, price, availability, delivery format and special terms.
- 2.6. Order
- the Platform record of a Buyer acquiring a specified Product and quantity.
- 2.7. Balance
- an internal accounting value used for Orders, refunds and other permitted operations. It earns no interest and is not a bank account or deposit.
- 2.8. Payment Provider
- an independent party that accepts or processes a payment, conversion or hosted payment page.
- 2.9. Support
- Datamoll’s official channel for Order, payment, security and Platform enquiries.
3. Operating model and Product characteristics
3.1. Datamoll supplies the Product in accordance with the description shown before the Order is placed.
3.2. Digital accounts must be created by a supplier or through a controlled process. A Product described as new or unused must match that description; aged accounts must disclose age and material characteristics. Knowingly stolen, hacked or previously compromised accounts are not permitted for sale.
3.3. Datamoll may request Product provenance information from suppliers and discontinue Products whose lawful transfer cannot reasonably be verified.
3.4. Reference to a third-party service or trademark describes compatibility or purpose and does not imply affiliation with the rights holder.
3.5. Before purchase, the Buyer must review the description, region, language, contents, delivery format, system requirements and special Product terms.
3.6. Datamoll does not guarantee indefinite operation of a third-party account or service. Warranty coverage is limited by the Product Page and Refund Policy, subject to mandatory law.
4. Registration and account security
4.1. To fund the Balance or place Orders, the User registers and provides accurate information to the extent required for the Platform.
4.2. The User must protect passwords, verification codes, API keys and other credentials. Suspected compromise must be addressed without undue delay by changing access and notifying Support.
4.3. Actions following valid authentication are treated as the User’s actions until Datamoll receives a substantiated report of unauthorised access or other reliable evidence.
4.4. A Datamoll account may not be transferred to a third party outside Platform mechanisms.
4.5. The User must review account activity without undue delay and notify Support of any unknown Order, login or API-key use. Datamoll will take reasonable steps to restrict further operations and preserve relevant evidence.
4.6. A dispute concerning an unauthorised operation is assessed by considering the authentication method, timing of notice, conduct of the parties and cause of compromise. The User is responsible only to the extent the operation resulted from the User’s breach of security duties; Datamoll is responsible for its own proven failures and breaches.
4.7. The User may request account closure after open Orders, claims and required reviews are completed. Inactivity alone does not extinguish the right to a lawfully recorded remainder; Balance is handled under section 6 and necessary records are retained under the Privacy Policy and law.
5. Acceptance and formation of contract
5.1. The User expressly accepts the Terms by checking the acceptance box at registration, confirming a purchase after the Terms are presented, or activating an API key through the designated process.
5.2. Merely visiting a public page without registering, purchasing or activating API access is not acceptance of paid obligations.
5.3. Datamoll may retain evidence of acceptance, including User ID, document version, date, time, IP address and technical session data, in accordance with the Privacy Policy.
5.4. A catalogue listing is an invitation to place an Order, not an unconditional promise to sell. The Buyer offers to purchase on the displayed terms.
5.5. A contract for an Order forms when the Platform confirms the Order and charges its value to the Balance, unless another point is stated before purchase. An interim acknowledgement is not Order confirmation.
6. Funding and use of the Balance
6.1. Funding the Balance and purchasing a Product are separate transactions: funding increases the internal Balance, while a purchase deducts the price of a specific Order.
6.2. Before payment, the Platform shows the amount, currency, known Datamoll fee, applicable exchange rate and credited amount. Independent provider fees or rates may appear on the provider’s page.
6.3. A payment may be processed on a hosted provider page, in which case Datamoll does not receive full card details. Any different processing model must be disclosed before collection and in the Privacy Policy.
6.4. The User must use the selected method, correct currency or crypto network, payment details and exact amount. An error may delay or prevent automatic crediting.
6.5. The Balance is credited only after sufficient verified confirmation of successful payment from the Payment Provider. A screenshot, payer-side status or outgoing transaction alone does not replace that confirmation.
6.6. A pending, reviewing, disputed or reversing payment is not finally credited. An available status or Support route will be provided.
6.7. Underpayment, overpayment, duplicate payment, missing identifier or mismatched details may require manual review.
6.8. Unused Balance funded by the User’s own payments may be returned on request to the original method after verification of identity, source of payment, absence of disputes and outstanding obligations. Bonuses, gifts, partner earnings and sums spent on completed Orders are excluded. If the original method is unavailable, a lawful provider-supported alternative may be used. Actual third-party fees are deducted only if disclosed and lawful.
6.9. Balance may not be transferred between Users, paid to third parties or used for P2P transfers. It is limited to Products and services sold by the Operator.
6.10. Datamoll may correct an obvious technical or arithmetic crediting error while preserving an audit record and notifying the User.
6.11. Where conversion applies, the rate shown before confirmation is used. The result is rounded to the precision of the relevant currency; rounding rules may not be used to add an undisclosed fee.
6.12. Datamoll displays taxes and mandatory charges collected by it before confirmation and provides a receipt or invoice to the extent required by law and supported by the payment method. The User remains responsible for taxes that Datamoll is not required to collect.
6.13. A referral reward is recorded separately from the purchasing Balance and does not change its purpose. It arises only under the referral-program rules applicable to the relevant operation.
6.14. Referral attribution is determined by the referral link, cookie and Platform logs. Those records are the primary evidence of attribution, but the User may report a substantiated technical error.
6.15. The rate, qualifying action and attribution period are displayed in the account or program interface. A reward becomes available after final completion of the related operation and expiry of any applicable refund or review period.
6.16. A related reward may be reversed or corrected following cancellation, refund, chargeback, duplication, erroneous credit or confirmed fraud. The correction is limited to the affected amount and does not reduce unrelated confirmed rewards.
6.17. Self-referrals, sham registrations or operations, cookie stuffing, spam, impersonating Datamoll, misleading advertising and circumvention of regional or other restrictions are prohibited.
6.18. Before a withdrawal request, the minimum amount, available method, known fees and required checks are displayed. The recipient must provide correct details, complete proportionate verification and meet their own tax obligations.
6.19. Referral-program changes apply to future qualifying actions after reasonable notice. Confirmed rewards remain available except for correction of an error, a related refund or chargeback, or confirmed abuse.
7. Order placement and fulfilment
7.1. Before confirmation, the Buyer is shown Product price, quantity, discount, applicable taxes and Datamoll fees, currency and total charge. Price is fixed at confirmation. For an obvious pricing error, the Buyer may confirm the corrected price or receive a refund.
7.2. Catalogue availability is a current snapshot. If a Product is unavailable after ordering, Datamoll cancels the Order and restores the amount or, with the Buyer’s agreement, offers an alternative.
7.3. A Product is delivered when data is displayed in the Order or account, sent through an official bot, provided as a file, key, code or other agreed access method, or recorded by the API as a final successful result.
7.4. An interim processing status is not final delivery or rejection. Processing continues, and the amount is returned after confirmed inability to fulfil.
7.5. The User must retain the Order number and must not publish delivered credentials.
7.6. Before secret data is disclosed, the Buyer may request cancellation. Cancellation is completed if fulfilment can still be stopped; if irreversible automated delivery has already begun, sections 8 and 9 apply.
7.7. If the Buyer selected the wrong Product or quantity, the Buyer must contact Support without undue delay. Clause 7.6 applies before delivery; after delivery of a conforming Product, the absence of an unconditional refund is governed by clause 9.2.
7.8. If a Product is discontinued or becomes definitively unavailable during processing, Datamoll cancels the unfulfilled part and restores the corresponding amount, or offers a replacement only with the Buyer’s consent.
7.9. If no delivery deadline is shown, Datamoll performs within a reasonable period having regard to the Product and delivery method. If a material delay continues after a reasonable opportunity to complete delivery, the Buyer may request cancellation of the unfulfilled part and restoration of the corresponding amount.
7.10. For partial or staggered delivery, each item is treated as delivered at its own recorded delivery time and its warranty runs separately. Acceptance or use of a conforming part does not waive a remedy for a missing or defective part.
7.11. If the browser, network or Platform returns an ambiguous result after confirmation, the Buyer should check Order history or contact Support before repeating the purchase. Datamoll investigates a substantiated duplicate Order or debit and corrects any verified duplicate.
8. Product verification and warranty
8.1. The Buyer must inspect the Product without undue delay after delivery and avoid actions that obstruct assessment of its original condition.
8.2. Unless the Product Page provides longer coverage, the minimum warranty for any digital account is 24 hours from delivery. A claim about initial login failure, incorrect credentials, pre-existing restriction or material mismatch must be submitted before that period expires.
8.3. A Product Page may provide 72 hours, 7 days or another longer period. Expiry does not remove mandatory rights or review of a latent defect existing at delivery where required by law.
8.4. The Refund Policy sets the claim process and evidence. Support may request only materials proportionate and necessary to determine the issue.
8.5. No single item of evidence, or its absence, automatically decides a claim. All available information is assessed; failure to supply reasonably requested material may be considered where the cause cannot otherwise be established.
8.6. A restriction or loss of access after breach of instructions, third-party platform rules, disclosure to another person or alteration of original data may justify denial only where causation by the Buyer’s action is established.
8.7. A post-delivery restriction alone does not automatically require compensation or justify denial. Original condition, warranty period, Buyer actions, Platform records and other evidence are considered.
9. Refunds, replacements and payment disputes
9.1. Detailed rules, periods and evidence are set out in the Refund, Warranty and Product Verification Policy available before purchase.
9.2. Once secret digital data is disclosed, there is no unconditional right to reject a conforming Product because of a change of mind or mistaken choice. This does not apply to non-delivery, an original defect, a material mismatch or remedies required by law.
9.3. Correction, completion, replacement or refund may apply to confirmed non-delivery; invalid credentials or a pre-existing restriction; initial login failure; material mismatch; missing quantity; duplicates; undisclosed third-party access; or another latent defect existing at delivery.
9.4. For a verified issue, Datamoll provides correction or completion, replacement, or a full or proportionate refund, considering the breach and applicable law.
9.5. Where only part of an Order is affected, compensation may be limited to that part if the remainder conforms and is fit for its stated use.
9.6. Claims are decided on the evidence as a whole. A supplier or third-party platform response may be considered but is not the sole requirement.
9.7. A Product paid from Balance is usually refunded to Balance. A funding refund is returned to the original payment method where supported or required by provider rules or law.
9.8. Network, bank or provider fees and exchange differences are refunded only where required by law, provider terms or an evident Datamoll error.
9.9. Datamoll acknowledges a complete claim within 2 business days and decides it within 10 business days after receiving necessary information. If external review is required, notice is given within the first 10 business days; the total is no more than 20 business days unless a longer mandatory period applies.
9.10. The Buyer may lawfully dispute a payment. To avoid double recovery, an internal refund may be paused while the same payment is disputed externally.
9.11. An internal and external refund may not both be retained. Any duplicate amount received in error may be corrected with an account of the calculation.
9.12. Knowingly false disputes, fabricated evidence or systematic refund abuse may lead to account restrictions after review. A good-faith complaint or lawful chargeback is not itself a breach.
9.13. Clause 9.2 does not override a statutory withdrawal or cancellation right. Where mandatory law requires the Buyer’s prior express request for immediate digital performance and acknowledgement of the resulting loss of a withdrawal right, that exception applies only if Datamoll obtained and recorded both before disclosure.
10. API use
10.1. This section applies only to a User with an active API key.
10.2. An API Partner must protect the key, restrict access and report compromise immediately.
10.3. Methods, formats, statuses, retries, Idempotency-Key, polling and rate limits are defined by the current technical API documentation.
10.4. Technical documentation may change without amending the Terms where material commercial obligations do not change. Material pricing, settlement or liability changes are notified in advance where practicable.
10.5. Catalogue price and stock are current snapshots; final fulfilment ability is determined when an Order is created.
10.6. The API Partner is responsible for its integration, stable Order identity, handling interim statuses and preventing duplicate resale of one result.
10.7. The API Partner is independently responsible to its end customers and may not claim to be a Datamoll agent without written permission.
10.8. A request made with an active API key is treated as authorised until Datamoll receives a substantiated compromise report, but that presumption may be rebutted by technical or other evidence under clauses 4.5–4.6.
10.9. After notice of compromise, Datamoll will disable or replace the affected key within a reasonable time. Responsibility for later operations depends on whether either party could reasonably have prevented the operation.
11. Prohibited conduct
11.1. The following are prohibited:
- fraud, unauthorised access, malware, spam or infringement of third-party rights;
- buying or distributing data known to be stolen, hacked or compromised;
- circumventing technical, regional or security restrictions, including the Russia and Ukraine service restriction;
- false payment, account ownership or source-of-funds information;
- fabricated evidence, refund abuse or duplicate Orders;
- breach of applicable sanctions, export controls or other mandatory restrictions.
11.2. The User is responsible for lawful conduct after receiving the Product. Datamoll does not authorise breaches of law or third-party platform rules.
12. Anti-fraud review and access restrictions
12.1. Datamoll may use automated and manual anti-fraud controls, including analysis of transactions, IP addresses, devices, payment indicators and anomalous behaviour under the Privacy Policy.
12.2. Where risk is reasonably identified, Datamoll may request necessary evidence of payment, account ownership, identity, source of funds or lawfulness.
12.3. During review, the affected transaction, API key or relevant portion of Balance may be restricted proportionately without unnecessarily affecting unrelated activity.
12.4. Datamoll provides the reason and available review route unless disclosure is prohibited by law or provider requirement, or would create a security-circumvention risk.
12.5. Review occurs without undue delay; where a bank, provider or authority response is required, timing depends on that response.
12.6. Permanent restriction may follow a verified material or repeated breach, or a legal or provider prohibition on continued service. Remaining Balance is handled under law, refund rules and provider restrictions.
12.7. Datamoll complies with binding requests of competent authorities; data processing and User notice follow the Privacy Policy and applicable law.
12.8. An operation or related funds may be temporarily restricted where required by law, sanctions controls or a payment provider. The restriction is not confiscation: once the prohibition ends, the funds are applied or returned through a permitted method.
12.9. Restriction or closure of an account does not entitle Datamoll to retain funds unrelated to the breach without a legal or contractual basis.
13. Third-party services and suppliers
13.1. The Platform may depend on payment providers, hosting, messengers, suppliers and third-party digital platforms.
13.2. Datamoll does not control third-party internal systems but takes reasonable steps to diagnose issues and meet its own obligations.
13.3. A third-party failure does not remove the Buyer’s right to contact Datamoll about non-delivery, incorrect crediting or a refund.
13.4. An external payment page is also governed by the provider’s terms; data shared with it is described in the Privacy Policy.
13.5. A later change to a third-party platform’s rules, functions or access is not by itself a defect in a Product that conformed at delivery, unless Datamoll provided a longer guarantee. This does not apply to an original latent defect and does not limit mandatory rights.
14. Intellectual property
14.1. Rights in Datamoll code, design, texts, interface databases, documentation and identifiers belong to the Operator or relevant rights holders.
14.2. Copying, decompiling, bulk extraction or use outside the provided functionality and API is prohibited except where expressly permitted by law.
14.3. Third-party names, logos and materials belong to their respective rights holders.
14.4. By publishing a review or other material, the User confirms that the necessary rights exist and grants Datamoll a non-exclusive, royalty-free right to store, display, technically format and translate the material for operation and presentation of the Platform. The User retains rights in the material.
14.5. The User must not publish secret Product data, another person’s personal data, unlawful or infringing material, a knowingly false review, advertising, spam or artificially generated activity.
14.6. Datamoll may hide or remove material that violates the Terms, law, third-party rights or security requirements and, where possible, states the reason. Formatting or translation must not distort the meaning of a review.
14.7. Good-faith criticism and a negative rating are not by themselves a breach. A verified-purchase label is used only where there is a linked Order; an incentivised review is identified where required by law or Platform rules.
15. Liability
15.1. Each party is responsible for direct proven loss caused by its breach, subject to applicable law.
15.2. For business Users, Datamoll excludes liability for indirect loss, lost profits, customers or reputation to the extent permitted by law.
15.3. For a non-consumer User, Datamoll’s total liability for an Order is limited to that Order amount, except for wilful misconduct, gross negligence, confidentiality breach or where limitation is prohibited.
15.4. These limits do not reduce mandatory consumer rights or exclude liability that cannot lawfully be excluded.
15.5. Datamoll is not responsible for a third-party account restriction caused by Buyer actions after delivery where the Product conformed and the problem did not exist on delivery.
15.6. Continuous operation is not guaranteed; Datamoll takes reasonable steps to restore service and preserve Order and Balance integrity.
16. Notices
16.1. Service notices may be sent through the user account, email, official bot, API or another channel provided by the User.
16.2. A notice is treated as delivered when the Platform records sending to the current channel, unless mandatory law requires otherwise.
16.3. Marketing is sent only with required consent or another lawful basis. Users may opt out without disabling necessary service messages.
16.4. The User must keep contact details current.
17. Force majeure
17.1. A party is not liable for failure caused by extraordinary and unavoidable events beyond reasonable control, including widespread communications failures, government action, sanctions restrictions, natural disasters, war and major cyberattacks.
17.2. The affected party must reasonably mitigate the effects and resume performance when the event ends.
17.3. Force majeure does not permit retention of funds without a basis after performance becomes definitively impossible.
18. Changes to the Terms
18.1. The current version, publication date and effective date appear on the Platform. Acceptance records identify the version and content hash applicable to the User; publishing a later version does not rewrite the terms of an earlier Order.
18.2. Material changes that worsen commercial terms apply to future transactions after reasonable notice, except immediate changes required by law or security.
18.3. An Order is governed by the version in force when placed, except mandatory legal changes and changes benefiting the Buyer.
18.4. Continued paid use after a material change may require renewed express acceptance.
19. Complaints, governing law and disputes
19.1. Before court proceedings, the parties seek resolution through Support. A claim should include the Order or payment number, requested outcome and available evidence.
19.2. Datamoll acknowledges a complete claim within 2 business days and responds within 10 business days. External review may extend this to 20 business days with notice before the first 10 days expire; a longer period applies only where mandatory.
19.3. The Terms and Order contracts are governed by the laws of the Hong Kong Special Administrative Region.
19.4. For business Users, the courts of the Hong Kong Special Administrative Region have exclusive jurisdiction. Consumers retain access to any court or authority and other rights that mandatory law preserves.
19.5. The English version of the Terms is controlling. Russian, Chinese and Vietnamese versions are provided as translations. Where mandatory law requires another language version or an interpretation in favour of the consumer, that mandatory rule applies.
19.6. Invalidity of one provision does not affect the others; a lawful rule closest to the provision’s legitimate purpose applies instead.
20. Operator details and contact
- Operator
- Datamoll
- Legal notices
- admin@datamoll.com